One operating workflow
Robotaxi Operations Platform connects users, operating roles, system states and data around one defined service lifecycle.
ROBOTAXI · OPERATIONS PLATFORM
Robotaxi Operations Platform
Connect passenger channels, vehicles or autonomous-driving systems, order dispatch, operations monitoring, customer service, data and open interfaces.
LemonBus · Solution architectureDELIVERABLE
From operating requirementsRobotaxi Operations PlatformA deployable operating system
Passenger applicationsVehicle-system integrationReal-time and scheduled dispatchOperations controlCustomer service and incidentsData centre and APIs
Architecture overview · Final scope depends on business, interfaces, deployment and compliance requirements
SOLUTION DEFINITION
Start with the operating problem,
then define the system
The Robotaxi Operations Platform is the business operating layer for autonomous mobility projects. It connects passenger demand, orders, vehicle missions and service operations; it is not an autonomous-driving stack or vehicle.
Best fitFor Robotaxi project owners and partners that need a passenger transaction layer, vehicle-system integration and mixed-fleet operations.
CUSTOMER VALUE
Business outcomes first,
platform capability second
LemonBus starts from real operating workflows, then shows how people, systems and data work together.
Configurable project scope
Standard capability, interfaces, private deployment and custom work are separated before implementation.
Operational evidence
Orders, assets, service events and management data remain traceable for daily operations and project review.
OPERATING FLOW
Connect the request,
dispatch and fulfilment
The final workflow can support real-time, scheduled, route-based and connected-vehicle services. It is configured around the customer's operating rules.
- 01
Passenger request
A passenger submits an immediate or scheduled trip through an app, mini program or H5 page.
- 02
Order creation
The platform checks the service area, calculates the service and creates an order.
- 03
Fleet dispatch
Vehicles are matched by fleet type, state, area, priority and project rules.
- 04
Operations review
Order, vehicle, customer-service and interface events are consolidated for operations teams.
PLATFORM CAPABILITIES
Core capabilities for daily operations
Each capability has defined users, inputs, rules and outputs and is combined within the agreed project scope.
Passenger applications
Supports registration, booking, payment, trip status and service feedback.
Vehicle-system integration
Receives authorised vehicle, location, mission and operating states from partner systems.
Real-time and scheduled dispatch
Coordinates autonomous and human-driven fleets under project rules.
Operations control
Manages cities, organizations, zones, vehicles, orders, roles and service status.
Customer service and incidents
Links enquiries, order handling, lost property, complaints and agreed incident processes.
Data centre and APIs
Provides authorised operational data and interfaces for customer and partner systems.
DEPLOYMENT & ENGAGEMENT
Combine delivery models
by project phase
Version, delivery scope, pricing, revenue share and data-use boundaries are governed by the agreed solution, contract and compliance review.
Standard SaaS
Configure branding, roles, operating rules and service parameters on a proven product foundation.
Subscription / servicePrivate deployment
Deploy in the customer's environment with agreed security, data, organization and interface requirements.
Project deliverySystem integration
Connect existing apps, mini programs, finance, vehicle, payment, mapping or partner systems.
IntegrationCustom implementation
Assess workflows, roles and operating rules that are not covered by the standard product.
Scoped deliveryCapability and responsibility boundary
LemonBus provides the operations platform, system integration and technical support. Vehicles, autonomous-driving hardware and software, testing permissions and safety responsibilities remain with the designated project parties.
PROJECT FAQ
Common questions
These answers support early project evaluation. Final implementation depends on the operating region, responsible parties, current systems and regulatory requirements.
Who is Robotaxi Operations Platform designed for?
For Robotaxi project owners and partners that need a passenger transaction layer, vehicle-system integration and mixed-fleet operations.
Can it connect to an existing system?
Yes. Integration is assessed against the existing architecture, available interfaces, data ownership, security requirements and the agreed project scope.
How is the final delivery scope confirmed?
The final scope is defined by business region, responsible entities, existing systems, interfaces, deployment and compliance requirements. LemonBus provides the operations platform, system integration and technical support. Vehicles, autonomous-driving hardware and software, testing permissions and safety responsibilities remain with the designated project parties.